EAP Programs – Telus Health

Telus Health, our Employee Assistance Program provides a variety of free and confidential services to help our team, and their dependants manage day-to-day stress and the responsibilities of balancing their work and personal lives. These services include:

• Counselling – Confidential short term counselling services (in person/phone/online) for addressing issues such as relationship and family, mental health, stress, addiction, life transitions etc.
• CareNow Counsellor-Assisted – A digital service where you can access self-directed wellbeing content and reach out via messaging for counselling support as needed.
• Perks & Savings – Receive perks and savings on a variety of offers from leading brands.
• Nutrition Support Services –Nutrition professionals offer support with issues such as weight loss or gain, eating routines and lifestyle changes. There is also access to Registered Dietitians who can answer nutrition questions.
• Fitness Support – Fitness programs are available on your mobile device, so you can stay active anytime, anywhere. Chat live-online with fitness coaches who can help with fitness, and nutrition, questions.
• Financial Support – You have access to financial counsellors offering support on a variety of financial issues.
• Legal Support –Assistance with finding a lawyer in your area and/or answering legal questions about divorce, real estate, writing a will, estate planning and handling a legal dispute. (With exception of employment law).
• Find child and elder care resources – Receive information regarding child and or eldercare resources in your community.

These services are provided to all Cooper employees with no additional costs.

Maple Virtual Care

As a part of Cooper Equipment Rentals comprehensive benefits package, employees and their dependents have access to Maple Virtual.

Benefits of Maple Virtual Care:

• 100% employer paid and is free to employees and their dependents. It’s fast, easy, and convenient.
• Connects you with licensed healthcare providers from the comfort of your own home, office, or on-the-go.
• Schedule virtual appointments with general practitioners, receive prescriptions and referrals and consult with mental health providers, via on demand and pre-booked appointments.
• Access to the Headspace app that offers online coaching and meditation.

Benefit Coverage

Cooper provides employees with 100% coverage in benefit premiums in health, dental, life, and disability benefits.

Through Sun Life, employees have access to comprehensive coverage, including health (medical, paramedical, and vision care), dental, life insurance, and accidental death & dismemberment (AD&D). Additionally, short-term and long-term disability coverage is provided through RBC benefits.

As a COR-certified company, we take a holistic approach to safety. We continuously refine our processes and procedures to stay ahead of potential risks and proactively prevent accidents before they occur.

Mentorship Programs for New Hires

New and inexperienced workers often face challenges with worksite hazards. To support their transition, Cooper launched the ‘Blue Safety Vest – Safety Training’ mentorship program. This initiative pairs new hires with an experienced mentor at their branch, ensuring they understand potential hazards and are equipped to manage risks in their role.

Mentors provide guidance, answer questions, and regularly meet with new hires during their first six months to review safe work procedures and assess competency. New hires wear a blue safety vest to signal to coworkers and managers that they may need extra support.

At Cooper, we continually refine our programs to maintain our leadership in safety.

Safety Recognition Programs

COR Certification

Cooper is proud of its commitment to health and safety, as demonstrated by our successful completion of the Certificate of Recognition (COR) in various provinces across Canada. We achieved certification in Alberta in 2020, followed by British Columbia in 2021, and most recently in Ontario in 2022, as administered by the Infrastructure Health & Safety Association (“IHSA”). As we continue to expand our operations into new regions, Cooper is dedicated to enhancing our health and safety management systems.

Sterling Driver Program

Cooper’s Sterling Driver Program recognizes and rewards drivers of all class trucks and service vehicles who have maintained an incident-free driving record for either four, eight, twelve, sixteen or twenty consecutive quarters with a financial bonus.

Branch Safety Scorecard Program

Cooper’s Branch Safety Scorecard Program recognizes and rewards branches for maintaining high safety standards throughout the year. Each branch is measured against key performance indicators (KPIs) and undergoes monthly inspections to ensure critical safety actions are addressed. Branches that meet these safety goals receive a financial incentive at the end of the year, shared among all employees. This program not only rewards safe practices but also encourages a proactive approach to safety and continuous improvement.

League of Champions (LOC)

Cooper is proud to sponsor the League of Champions (LOC), an industry-leading organization dedicated to promoting a culture of safety in the construction field. The LOC brings together companies, labor organizations, and safety advocates to inspire workers to make safety a priority on every job site. Through this partnership, Cooper collaborates with the League of Champions to promote and reinforce safe work practices, helping to create a safer environment for all. Together, we’re driving awareness and action in the industry, ensuring that safety remains at the forefront of everything we do.